Introduction is a writing services website that focuses primarily on academic writing. They advertise themselves as "one of the cheapest essay writing services in the US." They also advertise essay writing more than other types of writing, but also offer many other writing services.

Full story

The site appears to have become a writing services site in January 2016, though the URL was used for other purposes before that. The site claims to be based in the US and has a Los Angeles address listed on their Facebook page, but the terms of the site indicate that they are owned by Dragonet LLC as of June 2020 so it is not clear exactly what is meant by "based in the US."

Contradictory information regarding reviews

According to the site, as of June 2020, it claims to have five-star reviews on several different review platforms. These include:

  • Sitejabber: 400 reviews
  • Trustpilot: 410 reviews
  • Facebook: 375 reviews

However, a search of these platforms conducted in June 2020 found these results:

  • Sitejabber: 0 reviews
  • Trustpilot: 1 review
  • Facebook: 0 reviews

How it works

Placing an order at requires a user to either log in to an existing account or create a new account before they see the order form. A new account can be created by providing an email address and password.

Once a customer is logged in, there are three steps to order placement. The first step collects instructions such as document type, academic style, number of sources, subject area, and specific instructions or attachments. 

The second step collects payment related information such as number of pages, whether those pages are double- or single-spaced, and optional add-ons or upgrades. In this step, the customer is also asked to provide a name and phone number. The final step is payment which is completed on the website.

Once an order has been completed and paid for, the site will automatically assign a writer. The customer is able to communicate with the writer through messages in the order by logging in to their customer account.


General prices at are determined by two factors: deadline, and academic level. Prices are expressed per page and different order types do not appear to have different pricing structures, according to the publicly available price table on the website.

Deadline options run from 24 hours to 14 days and academic levels include high school, college, undergraduate, Master's, and PhD. The optional add-ons and upgrades include added PowerPoint slides or charts, an "advanced writer" for a 25% price increase, extra editing for a 15% price increase, and digital copies of the sources used for what appears to be a fixed $9.99 fee.


The site primarily advertises its essay writing services, though the order form includes many other types of writing services. These other options include, but are not limited to, research papers, lab reports, admissions essays, resumes or CVs, Java programming, web design, and more.

  • Active writers Unknown
  • Pricing Inexpensive
  • Accepted payment methods
    VISA, MasterCard, AMEX,


See what kinds of writing services this website offers.

Academic Essays, research papers, dissertations, school homework assignments, and more
Admissions Essays and written works that help you get into college
Business Blog posts, social media content, white papers, website copy, and other business-related documents
Technical Manuals and other field-specific documents

Refund policy

What happens if you are unhappy with writing services from and want your money back? We looked for a clear refund policy page and found the following.


Yes, this writing service has a refund policy.

"Please note Refund Request is an Extreme Measure that comes as the Last Stage of our cooperation in each particular case. We are willing to discuss with you the issues with the Final Version of the paper to identify why you believe we have provided you with a low-quality service. As such, we have simple rules for processing Refund Requests, which intend to expedite this process and make it simple for both you as a Customer and us as a Company to reach consensus."

Published by on May 21, 2019

Other useful information

The policy page lists extensive conditions under which refund requests will and will not be considered.


Dragonet LLC is listed as an owner of academic writing services websites. An address in Poland is indicated, but there does not appear to be an online, publicly accessible registry of companies in Poland so it is difficult to confirm the details of this company.


See a list of people who work at this company or have worked at this company in the past. All data are sourced from community contributors and verified through public records.

2 Websites

The total number of writing service websites that this company owns and operates is 2.


1 (323) 338-7269 Contact form