Introduction is a custom writing services website that focuses heavily on academic content. They advertise a writing team that is "powered by creativity," open communication channels, and "bank-grade security" as primary selling points.

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The 123Writings site has been active since 2012. They are one of many writing services websites that are owned and operated by the London-based company Cyber Jam Limited.

How it works

There are five steps involved in placing an order with 123Writings. All but one of these steps takes place on the 123Writing site. First, the customer is asked to either log in to an existing account or submit their name, email, and phone number to create a new account.

Second, the customer provides basic order information including the type of service, the type of document, the level of the project, the deadline, and the preferred writer type. The writer type options are between "best available," a specific ID number, and by language proficiency which can be either a native English speaker or a fluent English speaker. The service type distinguishes between editing, proofreading, and custom writing and the level of project can be one of nine options: high school, college freshman, college sophomore, college junior, college senior, master's, PhD, business (standard), and business (premium).

The third step gathers more specific order instructions. These include number of pages, double- or single-spaced pages, subject, citation style, number of sources, specific instructions, and any attachments the customer wishes to share. After this step is a brief fourth step where the client can see all their selections and the price of the order.

If the customer proceeds with payment, they are taken to the fifth and final step which is payment processing through PayPal. After payment is made, the order becomes part of the 123Writings system and they begin the search for a writer. Once a writer has been assigned, a customer can interact with that writer through their secure account page. Completed orders are also made available for download through the customer's account page on the 123Writings site.


Unlike many writing services websites, 123Writings does not include a real-time price calculator or price table that a client can use to estimate their order cost before they submit their contact information and order details. Because of this, it is difficult to be sure exactly what factors are used to determine an order's cost.

123Writings does not offer optional add-ons for purchase during the order placement process, but they do have a lifetime loyalty program. Repeat customers receive a permanent discount as they order more pages. These discounts are 5% off at 25 pages, 10% off at 50 pages, and 15% at 100 pages.



Most of the content on 123Writings indicate that their emphasis is on academic writing. However, they offer many non-writing academic content services and a number of non-academic writing services. These other services include white papers, statistics, multiple-choice problem solving, business proposals, admissions writing, and more.

  • Active writers Unknown
  • Pricing Moderate
  • Accepted payment methods
    VISA, MasterCard, AMEX, PayPal


See what kinds of writing services this website offers.

Academic Essays, research papers, dissertations, school homework assignments, and more
Admissions Essays and written works that help you get into college
Business Blog posts, social media content, white papers, website copy, and other business-related documents
Technical Manuals and other field-specific documents

Refund policy

What happens if you are unhappy with writing services from and want your money back? We looked for a clear refund policy page and found the following.


Yes, this writing service has a refund policy.

"The Customer may only request a refund within 60 calendar days from the moment the Sample has been sent to the Customer through the Customer‘s personal account with the Company. This period of time is provided for the Customer to be able to review the Sample and inform the Company about any possible issues. Please note that by using the Sample according to the Customer‘s needs, the Customer fully accepts the completed Order and takes sole responsibility for all the consequences of such use. The Company does not guarantee grades for the papers written based on the Sample the Customer receives from the Company. From the moment the Customer uses the Sample, provided to him/her by the Company, the Customer is no longer eligible for any kind of refund. This regulation does not apply to refund requests due to plagiarism and/or unoriginal content in the Sample."

Published by on May 21, 2019

Other useful information

The 123Writings terms indicate that a refund may be received as a credit instead of a direct refund which may in turn be used on future purchases for up to one year after the refund credit was granted.


Cyber Jam Limited is a UK-based company that owns and operates a writing services website. They also maintain a public website that suggests they also work in digital marketing, customer support, and SEO analytics, though there are few details regarding these areas.


See a list of people who work at this company or have worked at this company in the past. All data are sourced from community contributors and verified through public records.


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