Introduction is a custom academic writing service that emphasizes customer satisfaction and low prices. The home page cites both 10+ years and 19+ years of experience in the custom writing industry.

Full story

The BestEssay site has been active since 2011 and the website claims that the business has been operating since 1997. This site is one of many academic writing services websites that are owned and operated by Premier Student Marketing LLC, incorporated in Delaware.

How it works

Ordering at BestEssay is relatively simple. New clients and existing clients experience a relatively similar process. The only difference is that a new client must provide contact information in the first step of ordering while an existing client would already be logged in.

The order form requires only one page of details. These include the expected elements like document type, subject, number of pages, deadline, academic level, formatting style, custom instructions, and attachments. There are also several optional add-ons that improve the support experience or provide potentially helpful perks like a one page summary of the order or proofreading by an editor before the order is marked complete.

After an order is paid for, the BestEssay service assigns it to one of their writers. A client is able to interact with the writer through an on-site messaging system or they may contact the support team directly. A completed order is made available to download through the client's login on the BestEssay site.


Best Essay offers a few general service categories and many sub-categories within each of those. The major categories are: writing services, admission services, assignments, dissertation & thesis services, and editing services.

Most of these are straightforward writing services in their particular area. The "assignments" category is the most abstract and includes sub-categories like programming, Power Point, and "math/physics/economics & statistics problems."


General prices for BestEssay orders are determined by three basic metrics: number of pages, deadline, and quality level. The three quality levels are standard, premium, and platinum.

There is a lifetime discount feature available for clients who order 50 or more pages. These discounts apply to all of a client's orders once the required milestones are achieved. The three tiers of lifetime discount are 5% for 15-50 pages, 10% for 51-100 pages, and a 15% discount for 101+ pages.


BestEssay offers a broad variety of academic content services that are primarily focused on writing tasks such as essays, research papers, or dissertations. They also offer admissions writing services and some academic services that might not be categorized as "writing," including programming, statistics, and multiple choice questions.

  • Active writers Unknown
  • Pricing Pricey
  • Accepted payment methods
    VISA, MasterCard, AMEX, PayPal


See what kinds of writing services this website offers.

Academic Essays, research papers, dissertations, school homework assignments, and more
Admissions Essays and written works that help you get into college

Refund policy

What happens if you are unhappy with writing services from and want your money back? We looked for a clear refund policy page and found the following.


Yes, this writing service has a refund policy.

"All refunds and cancellations should be communicated and expressed in writing by using the Order Messaging System or by e-mailing the Support Team. In the unlikely event that the Customer is not satisfied with the Product or receive the Product after the specified deadline, the Customer may request a partial or full refund. It is the sole discretion of the Company to approve or disapprove any request on an individual case to case basis."

Published by on May 21, 2019

Other useful information

The refund policy for BestEssay can only be found in its terms and conditions. A refund request must be received within 72 hours to be considered, regardless of the reason.


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